Exchange 2013 Outlook For Mac

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At this time, no additional CUs are planned for Exchange Server 2013 and no additional RUs are planned for Exchange Server 2010. Support lifecycle For more information about the support lifecycle for specific versions of Exchange, Windows Server, or Windows client operating systems, see the Microsoft Support Lifecycle page. Latest Microsoft Outlook for Mac did not exhibit any issues either! It is worth pointing out that while Outlook 2013/2016 on PC use MAPI/HTTP or RPC/HTTP to connect to Exchange 2013/2016 servers, both clients on Mac (Mac‘s own Mail client and Microsoft Outlook for Mac) use EWS to connect.

2013

Outlook for Mac facilitates offline working in an Exchange environment. Synchronization between the server and client application is done so that whenever there is any modification in the Server-side or client-side, the change gets updated on the other side. Sometimes, this synchronization process gets affected partially or fully. Due to this, mailboxes are not updated on the server-side as well as on the client-side.

Prominent Reasons Behind this Synchronization Issue

Many Outlook for Mac users face this issue, and so we need to realize the causes behind it. We have stated them here:

Add your Exchange 2013 Email Account to Outlook for Mac Last Modified on 4:39 pm BST Once your mailbox is ready to go, you can add your account to your preferred email application. Set up Exchange account access using Outlook for Mac. If you have Outlook for Mac, you can use it to access your Exchange account. See Add an email account to Outlook for instructions. Set up Exchange account access using Mac OS X 10.10 or later. If you're running Mac OS X version 10.10 or later, follow these steps to set up an Exchange email. Managing Outlook for Mac Although it shares the Outlook name with its Windows sibling, the Mac version of Outlook is a very different beast. It doesn’t use MAPI, relying exclusively - Selection from Microsoft Exchange Server 2013: Connectivity, Clients, and UM Book.

  • Offline Mode: Your Outlook for Mac is in Offline Mode
  • Failed to Connect: You failed to connect Outlook for Mac with the Exchange Server
  • Cache Issue: Your Outlook Cache is corrupted
  • Settings: Settings are not accurately configured
Fixing “Outlook for Mac not syncing with Exchange Server” issue

Now, as you have got the main reasons behind the issue, we will provide you some ways to get out of this issue.

Read Also: What Outlook for Mac Users can do when their Exchange mailbox is full?
  1. Check Offline Mode
    It is the most basic check that you can perform before pursuing any other method. Go to the Outlook menu and check if the Work Offline option is selected or not. If selected, unselect it and check if the synchronization is better now.
  2. Rebuild the Outlook for Mac File
    To fix this issue, you should perform the troubleshooting as explained here.
    Firstly, close all the Outlook for Mac related processes currently running on the system. Take a backup of the Identities folder of Outlook for Mac in C drive. Then click on Outlook application with Alt key on hold to start the Microsoft Database Utility app. Here, select the identity which you want to recreate and click the Rebuild option to create it. Wait until the process gets completed.
  3. Clear Cache in Outlook
    This method works when any specific folder is not synchronizing, but the rest of the Exchange folders are synchronizing with the Outlook. Here is the fix.
    First, ensure that there is a connection between Outlook for Mac and Exchange Server. Right-click on the respective Exchange folder which is not synchronizing and click on the Properties option. Now, switch to the General tab and click on the option Empty Cache. Next, check if the folder is synchronized and new items are received in it.
  4. Confirm Exchange Connectivity
    The issue can be due to error in connection of Outlook with the correct Exchange Server. You should check it once to confirm if this is the issue. Follow this process:

    Go to Tools > Accounts in your Outlook for Mac and check over the Exchange Account. If there is an orange indicator against the added Exchange account, then it means there is some issue with it. You can try disconnecting it and re-configuring it. Try connecting it with Outlook on the web and check the status of Exchange Server now. If everything is fine, connect the desired server again.
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The above methods are easy and can solve the synchronization issue between Outlook for Mac and Exchange Server. You can give these solutions a try and get rid of that unwanted situation quickly.

How to Retrieve Inaccessible Outlook for Mac Data?

If you are still not able to fix the issue with your Outlook for Mac data file, you can think of converting the OLM file to PST and recover its data. For this, we bring the most promising OLM Converter tool – Kernel for OLM to PST Converter tool, which converts OLM file to Outlook 2019, 2016 & 2013. It also allows users to make secure migration from OLM to Exchange Server and cloud-based platform of Office 365. The tool provides many filter options for users to move only specific data to the destination. Also, it provides complete support to all Outlook for Mac versions including Outlook 2016 for Mac.

You may better understand the OLM to PST conversion process by going through the steps of the tool.

  1. Run Kernel OLM to PST Converter and use Browse or Search (for automatic search in the selected system drive) option to add the desired number of OLM files for conversion purposes. Click Next.
  2. After scanning the files, select any mailbox item and view its preview. Now, click the Save option.
    Note 1: You can save file items in multiple formats by right-clicking and selecting the required option.
    Note 2: With the Find option on the Toolbar, you can perform a deep search for any mailbox item using multiple filters and options.
  3. Choose PST File (MS Outlook) option. Click Next.
  4. Add filters like email metadata (From, To, Subject), Item Type, and Date Range as required and click Next.
  5. To manage the converted PST file size, you can use the Split option and also can add a prefix to the store name.
  6. Browse and add the saving path location for the converted PST file and click Finish.
  7. The conversion process will get started and soon completes with a confirmation message.
    So, conversion of OLM to PST file is quite handy with the Kernel OLM to PST Converter software.

Final Words

Due to the Exchange synchronization issue, Outlook for Mac users may not have the updated information in their mailboxes. This issue can be fixed in many ways. However, if all these methods fail to fix the issue, they can think of recovering Outlook for Mac data using an OLM to PST converter.

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More Information

With the new version of Office 365 on the Exchange 2013 platform, Microsoft really recommends using Autodiscover for client configuration and connectivity. There may be some instances during coexistence where Autodiscover cannot be changed/redirected. The following are the steps in order to gather and configure Outlook manually. This manual configuration is on a per user basis by obtaining the user’s ExchangeGUID using PowerShell.

  1. Open the Windows Azure Active Directory Module for Windows PowerShell and log into your tenant.
  2. Type the following to retrieve a detailed output of all users (managed and federated) created or synchronized.
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Microsoft Outlook Exchange 2013

We take you through 10 best practices, considerations, and suggestions that can enrich your Microsoft Teams deployment and ensure both end-user adoption and engagement.

Get-Recipient –ResultSize unlimited | Export-CSV C:MBXNames.csv

  1. Open the MBXNames.csv. Search for the user in the CSV and scroll over to the column titled ExchangeGUID.
  2. Copy the ExchangeGUID.

Outlook Exchange Online


Open Mail within Control Panel
Create a New Outlook profile
On the Account Setup page, select “Manual setup or additional server types”. Click Next.
Select the default service “Microsoft Exchange Server or compatible service”. Click Next.
Next to Server, past the ExchangeGuid previously copied. Add your domain at the end.
Type in the Username (UPN). Click on More Settings.
Click on the Security tab. De-select “Encrypt data between Microsoft Outlook and Microsoft Exchange”.
Change the “Logon network security” from Negotiate to Anonymous. (Outlook 2010 SP1 must be installed in order to select Anonymous.)
Click on the Connection tab. Select “Connect to Microsoft Exchange using HTTP”. Click on Exchange Proxy Settings.
Under Connection settings, type the following:
Proxy URL https:// > outlook.office365.com
Proxy Connection > msstd:outlook.com
Select “On fast networks…”
Change Proxy Authentication settings to Basic
Click OK. Click Apply/Ok. Click Next
Click Next.
In the Windows Security pop-up, type in the user’s credentials (email address/Password). Select “Remember my credentials”. Click Ok.
Click on Finish.
Launch Outlook and away you go!